Process
Nowadays, the McDonald have offer many variety types
of fast food to customers. It divided into burgers, sandwiches, chicken, breakfast,
salads, snacks, McCafé,
beverages, desserts and shakes.
McDonald’s have offered many types of promotion, one
of it is weekday breakfast special promotion. The McDonald’s Malaysia has offered
5 types of choices at a cost as low as rm4 for every weekday morning. But, the
promotion for this is only available for limited period only and it starts from
4am until 11 am. The McDonald’s also provided McValue lunch and dinner for
their customers and is it only for RM5.95 with all 10 of your favorite
McDonald’s meals. For the McValue lunch is start from 12pm-3pm whereas the dinner
is start from 6pm – 9pm for every day. Besides that, all of the foods are
subject to 5 % government tax. Furthermore, the McDonald’s also have
provides something special for kids such as exciting toys and collectibles.
This event are available for limited time only so who are interest with each
must be head down to your nearest McDonald's restaurant now and start
collecting them.
The McDonald’s has offered many valuable services to
their customers such as free Wi-Fi, Arch Card and Play Places and Parties. The McDonald
has provided free Wi-Fi for every customer and their customers can enjoy food
at there and it also can online. The customers especially for the children,
they can celebrate their birthday party at there because it is really fun for
kids. Besides that, with the Arch Card it is a great gift for their kids,
employees and client. So, at McDonald’s it bring us many benefits such as
convenient, save more time and enjoy delicious food.
The McDonald’s has provided many types of training
and development courses. There are 4 types of training such as practical skills,
time management skills, team skills and communication. Under the practical
skills, it train their workers by delivering exceptional customer service and handling
money whereas the time management skills it teach them about the organizing
yourself so you’re always be prepared
and no need to rush and the importance is always being punctual. For the team
skills, it provided them to be learning the work along and no always dependent
on other people or contributing to the team whereas the communication is means
that interacting with colleagues, management team and our customers.
Basically, the McDonald’s would improve their
company brand awareness by TV advertisement or in newspaper, website,
billboard, and it also can increase the company sale or means that profit. For
the length of franchise agreement is 10 years before they can start their
business.